macOS Support Essentials 10.12 is a three-day course that gives you a tour of macOS Sierra and describes the best ways to support macOS Sierra users. The course includes lectures and hands-on exercises that provide real-world experience. The course takes you deep inside macOS Sierra, offering in-depth, step-by-step guidance on everything from installing and configuring Sierra to managing networks and system administration. Through practical, hands-on lessons, you'll learn how to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more: all you need to professionally support macOS Sierra and systematically prepare for Apple Certified Support Professional (ACSP) 10.12 certification or recertification. For Students Enrolled in a Virtual Class: Each student will need to setup two (2) computers in order to take the class virtually. The first can be a PC, tablet or Mac. The second computer must be a Mac and you will need the software (and version) being taught in the course already installed on your computer. This setup will allow virtual students to view the presentation on one computer and do support exercises on the other one.
Upon completion of the macOS Support Essentials 10.12 (Sierra 101) course, students will be able to: Use macOS Sierra tools and resources to troubleshoot macOS Sierra Understand macOS Sierra features and functionality, including how to find more information about macOS Sierra Prepare for Apple Certified Support Professional (ACSP) 10.12 certification
People who manage computer networks or computer labs that run macOS People who support Mac users
macOS knowledge Basic computer navigation skills
A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.
|All our courses run in London and Bristol, or can be tailored to requirements at your own offices. For alternative dates, please email or call us on 0208 269 4260|
|All prices are per person and are subject to VAT|
15% discount for groups of four delegates.
10% discount for groups of three delegates.
(This offer applies for delegates on the same public scheduled course on the same date.)
Attendance on this course is a pre-requisite towards passing the OS X Support Essentials 10.7 Exam (Code 9L0-410) , allowing a successful candidate to achieve Apple Certified Support Professional (ACSP) 10.7 status.
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