OS X Server and Support Essentials 10.11 Combined (El Capitan 101 and 201)

Duration: 5 Days

Course Information

Course Description: The El Capitan 10.11 Bootcamp is a combined delivery of the Apple authorized El Capitan 101 and El Capitan 201 courses. The OS X Support Essentials 10.11 Exam is included with the class. (Exam is not included on On-site or online delivery.) This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying OS X and software updates are also covered. For Students Enrolled in a Virtual Class: Each student will need to setup two (2) computers in order to take the class virtually. The first can be a PC, tablet or Mac. The second computer must be a Mac and you will need the software (and version) being taught in the course already installed on your computer. This setup will allow virtual students to view the presentation on one computer and do support exercises on the other one.

Objectives

Upon completion of the Combined OS X Support and Server Essentials 10.11 (El Capitan 101 and 201) course, students will know: The troubleshooting process and how to become more efficient with available tools and resources; Mac OS X v10.11 features in depth, including how to find additional information; How to prepare for Apple Certified Support Professional certification; The features of Server 5 for OS X; How to configure essential services on Server for OS X; How to use Server for OS X tools to monitor and troubleshoot services; Effective use of Server for OS X to manage a small network of Macintosh computers and users; How to manage access to files and services

Audience

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X ? such as teachers and technology specialists who manage classroom networks or computer labs.

Pre-requisites

Basic OS X knowledge Basic troubleshooting experience Experience with OS X in a network environment

Course includes

A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.

Course outline

Part 1: Installation and Configuration

  • Install OS X El Capitan
  • Setup and Configuration
  • OS X Recovery
  • OS X Software Updates
  • Part 2: User Accounts
  • User Accounts
  • User Home Folders
  • System Security
  • Keychain Management
  • Part 3: File Systems
  • File Systems and Storage
  • FileVault
  • Permissions and Sharing
  • File system Troubleshooting
  • Part 4: Data Management
  • Hidden Items, Shortcuts, File Archives
  • System Resources
  • Metadata and Spotlight
  • Time Machine
  • Part 5: Applications and Processes
  • Application Installation
  • Document Management
  • Application Management and Troubleshooting
  • Part 6: Network Configuration
  • Network Essentials
  • Advanced Network Configuration
  • Network Troubleshooting
  • Part 7: Network Services
  • Network services
  • Host Sharing and Personal Firewall
  • Part 8: System Management
  • Peripherals and Drivers
  • Print and Scan
  • System Troubleshooting

Part 9: Configuring and Monitoring OS X Server

  • Installing OS X Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server

Part 10: Configuring Accounts

  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts

Part 11: Managing Devices with Configuration Profiles

  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager
  • Part 12: Sharing Files
  • Configuring the File Sharing Service
  • Defining File Access
  • Part 13: Implementing Deployment Solutions
  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service

Part 14: Providing Network Services

  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites

Part 15: Using Collaborative Services

  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service

Course Dates

London CentralLondon GreenwichBristol

London Greenwich

Dates Price Book Now
21 - 25 Aug £2450 Book Now
16 - 20 Oct £2450 Book Now
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All our courses run in London and Bristol, or can be tailored to requirements at your own offices. For alternative dates, please email or call us on 0208 269 4260
All prices are per person and are subject to VAT
15% discount for groups of four delegates.
10% discount for groups of three delegates.
(This offer applies for delegates on the same public scheduled course on the same date.)

Exams and Certification

Attendance on this course is a pre-requisite towards passing the OS X Support Essentials 10.7 Exam (Code 9L0-410) , allowing a successful candidate to achieve Apple Certified Support Professional (ACSP) 10.7 status.


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