Course Description: The El Capitan 10.11 Bootcamp is a combined delivery of the Apple authorized El Capitan 101 and El Capitan 201 courses. The OS X Support Essentials 10.11 Exam is included with the class. (Exam is not included on On-site or online delivery.) This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying OS X and software updates are also covered. For Students Enrolled in a Virtual Class: Each student will need to setup two (2) computers in order to take the class virtually. The first can be a PC, tablet or Mac. The second computer must be a Mac and you will need the software (and version) being taught in the course already installed on your computer. This setup will allow virtual students to view the presentation on one computer and do support exercises on the other one.
Upon completion of the Combined OS X Support and Server Essentials 10.11 (El Capitan 101 and 201) course, students will know: The troubleshooting process and how to become more efficient with available tools and resources; Mac OS X v10.11 features in depth, including how to find additional information; How to prepare for Apple Certified Support Professional certification; The features of Server 5 for OS X; How to configure essential services on Server for OS X; How to use Server for OS X tools to monitor and troubleshoot services; Effective use of Server for OS X to manage a small network of Macintosh computers and users; How to manage access to files and services
This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X ? such as teachers and technology specialists who manage classroom networks or computer labs.
• Basic OS X knowledge • Basic troubleshooting experience • Experience with OS X in a network environment
A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.
The new course schedule is currently being updated and will be ready shortly. Please phone us on 0208 269 4260 or email us for the latest dates.
|All our courses run in London and Bristol, or can be tailored to requirements at your own offices. For alternative dates, please email or call us on 0208 269 4260|
|All prices are per person and are subject to VAT|
15% discount for groups of four delegates.
10% discount for groups of three delegates.
(This offer applies for delegates on the same public scheduled course on the same date.)
Attendance on this course is a pre-requisite towards passing the OS X Support Essentials 10.7 Exam (Code 9L0-410) , allowing a successful candidate to achieve Apple Certified Support Professional (ACSP) 10.7 status.
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